We typically respond to all inquiries within 24-48 hours during
business days. For urgent technical issues, we aim to respond within
12 hours.
Frequently Asked Questions
How do I report a bug or technical issue?
Please email us at devgurjar9897@gmail.com with a
detailed description of the issue, including: • Which tool you
were using • What browser and device you're on • Steps
to reproduce the problem • Any error messages you saw
Screenshots are also very helpful!
Can you add a specific tool or feature?
Absolutely! We love hearing feature requests from our users. Send
your ideas to devgurjar9897@gmail.com and include:
• What tool or feature you'd like to see • How you would
use it • Any specific requirements or preferences
We review all suggestions and prioritize based on user
demand and feasibility.
Are my files safe and private?
Yes! Your privacy and security are our top priorities:
• Files are processed temporarily and deleted immediately
• Many tools work entirely in your browser (files never leave
your device) • We use SSL encryption for all data transmission
• We never store, access, or share your files
Yes, completely! All our tools are 100% free with no hidden costs,
no registration required, and no usage limits. We believe powerful
tools should be accessible to everyone.
What file formats do you support?
We support a wide range of formats including:
• Documents: PDF, DOC, DOCX, TXT •
Images: JPG, PNG, GIF, WebP, SVG •
Spreadsheets: XLS, XLSX, CSV •
Presentations: PPT, PPTX
If you need
support for a specific format, let us know at
features@toole.dev!
How can I stay updated on new features?
Follow us on our social media channels or check back regularly on
our website. We're constantly adding new tools and improving
existing ones. You can also email us at
hello@toole.dev to be notified of major updates.
Connect With Us
Follow us on social media for updates, tips, and behind-the-scenes
content about Toole's development.